FAQs

At Scottish Skirts, we are committed to providing our customers with high-quality skirts and an unparalleled shopping experience. Our dedication to customer satisfaction is reflected in our 100% satisfaction money-back guarantee, giving you peace of mind with every purchase.

This guarantee means that if you are not completely satisfied with the quality, craftsmanship, or fit of your skirt, we will refund your purchase price in full. We stand firmly behind our products, ensuring that every item meets the highest standards of design, durability, and elegance.

Our reputation is built on happy customers who trust us and recommend Scottish Skirts to others. We understand that one negative experience can impact our relationship with you, which is why we go above and beyond to ensure your expectations are exceeded. Customer satisfaction isn't just a policy; it’s the foundation of our brand.

Every skirt from Scottish Skirts is a testament to our commitment to quality. We use only the finest materials and employ skilled artisans who take pride in every stitch. Whether you choose a tartan wrap skirt, high-waisted pleated skirt, or plaid maxi skirt, you can trust that it has been crafted with care and attention to detail.

Additionally, our skirts are designed to celebrate individuality and provide a custom-made fit tailored to your measurements. This ensures that your skirt not only looks great but feels perfect, giving you the confidence to wear it for any occasion. If, for any reason, the final product doesn’t meet your expectations, we will work with you to make it right—whether that means adjustments, exchanges, or a full refund.

We also recognize that trust is earned, and our money-back guarantee is our way of demonstrating our commitment to your satisfaction. Your confidence in us drives our success, and we continuously strive to deliver the best possible products and services.

At Scottish Skirts, you’re not just purchasing a garment; you’re investing in quality, craftsmanship, and a guarantee that your happiness comes first. Shop confidently, knowing that your satisfaction is not only our goal but our promise.

Video Link: https://youtu.be/ohD3bXIY52E

Scottish Skirts, based in Brooklyn, NY, operates its dedicated manufacturing facility in Sialkot, Pakistan. This facility is fully owned and managed by Scottish Skirts, ensuring the highest standards of production. We strictly adhere to Pakistan's labor laws and maintain a firm no child labor policy, reflecting our commitment to ethical and responsible manufacturing practices.

Scottish Skirts has a head office in New York, USA, and a manufacturing facility in Pakistan.

At Scottish Skirts, quality is at the core of everything we do. Here are the key factors that define the exceptional quality of our products:

1. Extensive Tartan Selection:
We provide an extensive range of tartans, from traditional patterns steeped in history to modern designs, ensuring options that suit every style and occasion.

2. Meticulously Hand-Sewn skirts:
Each skirt is hand-sewn with precision, using small, tight, and hidden stitches that honor traditional craftsmanship. This meticulous process guarantees a polished and durable final product.

3. Customization and Perfect Fit:
Customization is a cornerstone of our service. We offer a user-friendly measurement system to ensure that every skirt fits perfectly, providing comfort and style tailored to each individual.

4. Premium-Grade Acrylic Wool:
Our skirts are crafted from premium acrylic wool, chosen for their superior durability, softness, and comfort. This high-quality material ensures longevity and an authentic appearance.

5. Handcrafted Excellence and Premium Materials:
Handcrafting is a hallmark of our skirts, combining skilled craftsmanship with the use of top-grade leather and metal for strap adjustments. This attention to detail ensures a traditional aesthetic and lasting durability.

6. Proven Experience and Customer Satisfaction:
With over six years of expertise and more than 4,000 satisfied customers, we are a trusted name in online skirt-making. Our dedication to quality and service is reflected in our loyal customer base.

7. "Love it or Burn it" Money-Back Guarantee:
We stand behind our products with confidence. Our unique "Love it or Burn it" policy offers a 100% money-back guarantee if you are not completely satisfied, showcasing our commitment to your satisfaction.

At Scottish Skirts, we combine tradition, craftsmanship, and customer-focused innovation to deliver skirts of unmatched quality and style.

Scottish Skirts goes beyond offering a beautifully curated collection of casual wear for women by providing a dedicated formal section featuring apparel for special occasions. Our wide-ranging selection ensures that we cater to diverse preferences, offering more than you could imagine.

We aim to empower our clients through clothing that reflects their identity and instills confidence. By deeply understanding and fulfilling our customers' needs, we deliver unique designs crafted with precision, comfort, and elegance in mind.

At Scottish Skirts, we prioritize building lasting relationships with our clients. To uphold this commitment, we guarantee satisfaction with every order. If a product does not meet expectations, we promise to replace it or issue a refund.

Our customers are at the heart of everything we do, and we strive to provide exceptional service, premium-quality products, and a seamless shopping experience that inspires trust and loyalty.

Scottish Skirts is dedicated to offering upscale designer clothing paired with exclusive, personalized services. Our distinct advantage lies in our unique Style Assessment, designed to help customers cultivate their style.

Our collection features innovative, fashion-forward pieces that blend quality and affordability. By outsourcing our manufacturing to Pakistan, we ensure superior craftsmanship at competitive prices, allowing us to provide premium fashion without breaking the budget.

What truly sets us apart is our commitment to customization. We offer our clients the flexibility to tailor their attire to their preferences, from precise sizing to selecting the materials used. We ensure every piece offers the perfect fit and style. This personalized approach makes online shopping with us not only convenient but also a truly satisfying experience for our valued customers.

Measuring accurately for a skirt is vital to ensure both comfort and style. For a made-to-measure skirt, three primary measurements are required:
1. Waist: Taken at the natural waistline.
2. Seat:Measured around the broadest part of the hips and bum.
3. Length: Measured from the waist to the desired hemline.

These measurements ensure the skirts fit well, sit correctly, and achieve the desired length—traditionally mid-knee for men or as preferred for women. Accurate measurements are essential for a skirt that not only looks great but feels comfortable too.

Essential Skirt Measurements
To achieve a perfect fit, four key measurements are crucial:
1. Waist: Taken at the navel for a natural fit.
2. Hip: Measured at the widest part of the hips.
3. Length: Measured from the top of the hip bone to the desired skirt length.
4. Fell: The distance from the waistband to the widest part of the hips, ensuring the skirt drapes correctly.

How to Measure Your Waist
Wrap a soft measuring tape around your natural waistline, typically at the navel. Ensure the tape is snug but not tight. Stand upright and relaxed to avoid measurement errors. This approach guarantees a comfortable and accurate fit.

Measuring Skirt Length
To determine the correct length, measure from the top of your hip bone to your desired hemline. Traditional skirts typically end at the middle of the knee, while contemporary designs may vary. Always take this measurement while standing straight for accuracy.
Understanding the Fell Measurement
The fell measurement, the distance from the waistband to the widest part of the hips, is essential for a proper fit. It ensures the skirt sits correctly on the body, providing the traditional flare and swing. A precise fell measurement enhances comfort and maintains the skirt's classic appearance.

Measuring for a Skirt on Your Own
Although measuring yourself is possible, having assistance can improve accuracy. Use a flexible tape measure and follow step-by-step instructions to measure your waist, hips, and desired skirt length. Refer to the Scottish Skirts size chart for precise guidance, ensuring your skirt fits snugly and looks impeccable.

Tips for Accurate Skirt Measurements
To achieve the best results, consider these tips:
1. Use a soft, flexible measuring tape for accuracy.
2. Stand upright with a relaxed posture while measuring.
3. Take measurements over lightweight clothing for a realistic fit.
4. Double-check all measurements to avoid errors.
5. Seek assistance if possible for more precise results.

By following these guidelines, you can ensure your skirt fits perfectly, blending tradition with comfort and style. Accurate measurements guarantee a garment that complements your individuality and enhances your look effortlessly.

Video Link: https://youtu.be/Onlh_XGbEA8

No worries! We provide a detailed step-by-step measurement guide on our website, and our customer service team is happy to assist you if you need further help.

Absolutely. When you provide your measurements to Scottish Skirts, we ensure they are handled with precision and care. Each skirt is custom-made to your exact measurements, guaranteeing a perfect fit tailored to your unique size.

Compared to other skirt makers online, Scottish Skirts stands out for our dedication to craftsmanship. We invest significant time and resources to achieve the highest level of measurement accuracy, ensuring your skirt fits flawlessly and reflects our commitment to excellence.

When ordering from Scottish Skirts, understanding the delivery timelines is crucial, especially if you're preparing for a special event or need your attire by a specific date. Here’s a detailed overview of what to expect regarding the delivery time for orders from Scottish Skirts, ensuring you can plan accordingly.

Standard Orders:
For custom skirts, Scottish Skirts requires approximately 2-3 weeks to tailor your skirt to your exact measurements and specifications. This process is detailed and meticulous, ensuring the highest quality and authenticity. In addition to the production time, stock items usually take about 4-10 days for processing, depending on availability and any additional customizations or alterations requested.
Once your skirt is ready, the total delivery time, including shipping, typically amounts to 3-4 weeks. Scottish Skirts uses reliable DHL expedited or standard shipping services, ensuring your skirt arrives on time without delays.

Rush Orders:
For those needing their skirts urgently, Scottish Skirts offers a Rush Order service. This option is ideal for last-minute requirements, whether it’s for a wedding, cultural event, or any other special occasion where you need your skirt promptly.
With a Rush Order, your skirt is prioritized, with production or dispatch completed within 3-4 days of placing the order. Once dispatched, the skirt is shipped through DHL’s expedited services, ensuring delivery within 7-10 working days. It’s the perfect solution for urgent needs without the usual wait time.

Why the Wait?
The craftsmanship involved in creating a traditional Scottish skirt justifies the production timeline. Each skirt is carefully crafted with attention to detail, from selecting the fabric to the final stitches, ensuring a perfect fit and a garment that upholds the rich cultural heritage it represents.
Scottish Skirts prioritizes quality and customer satisfaction above all else. Every skirt is designed and crafted to meet the highest standards of authenticity and craftsmanship. Even with a Rush Order, quality is never compromised, and every skirt remains a piece to cherish and wear with pride.

Tracking Your Order:
Once your order is placed, Scottish Skirts keeps you informed about its status. Tracking information and updates are provided once the skirt is shipped, allowing you to monitor its progress. This transparency ensures you can anticipate your delivery with confidence.

Conclusion:
Whether you choose a standard or rush order, Scottish Skirts ensures a delivery process tailored to your needs while maintaining exceptional quality and authenticity. With meticulous craftsmanship, dependable shipping, and attentive customer service, Scottish Skirts guarantees a seamless and satisfying experience. By understanding these delivery timelines and options, you can make informed decisions to suit your schedule, ensuring your skirt arrives exactly as envisioned and when needed.

When purchasing products online, particularly specialty items like skirts and accessories, understanding the return policy is essential for a smooth shopping experience. Scottish Skirts prioritizes customer satisfaction and has established a comprehensive return policy to ensure your shopping journey is hassle-free. Here’s an in-depth breakdown of the return policy at Scottish Skirts to help you navigate potential returns, exchanges, or cancellations.

Customer Satisfaction Focus
Scottish Skirts places great emphasis on promptly and effectively resolving customer issues. If you experience any problems with your order, such as fit issues or product defects, you are encouraged to contact our customer service team. The company is dedicated to addressing your concerns and ensuring that your experience meets your expectations.

Exchanges and Returns Policy
Scottish Skirts understands that not every purchase may go as planned, which is why we offer a flexible exchange policy. If your skirt doesn’t fit or isn’t to your liking, you can easily request an exchange.

Return Process
To begin a return, customers must first obtain prior authorization from Scottish Skirts. This ensures that all returns are processed efficiently and that items are either restocked or handled appropriately. Unauthorized returns will not qualify for an exchange or refund, so it’s important to follow the prescribed steps for a seamless return process.

Cancellation Rights
Customers are allowed to cancel their orders within two days of purchase without providing a reason. This grace period enables you to reconsider your purchase without any financial consequences. However, cancellations made after this timeframe may incur a restocking fee. Once items are dispatched, cancellations are no longer possible. This ensures an efficient dispatch process and proper allocation of resources.

International Handling
For international customers, the exchange process involves purchasing a replacement item and returning the original. This approach simplifies logistics and ensures you receive the correct item more quickly. Scottish Skirts also offers combined shipping for multiple items, helping to reduce overall shipping costs and streamline the process.

Return Conditions
To be eligible for a return or exchange, items must be returned in their original condition. This includes being free of odors or pet hair, neatly folded, and in protective wrapping. All tags and labels must remain intact. These conditions ensure the items remain sellable and other customers receive products in excellent condition.

Customs and Shipping
For international returns, it’s important to mark packages as 'Returned Goods' to avoid additional customs charges. This designation helps simplify the customs process and ensures you aren’t penalized for returning an item. By following these guidelines, Scottish Skirts ensures a transparent and straightforward return process. Whether shopping locally or internationally, these policies are designed to protect both customers and the retailer, ensuring fair and respectful treatment for all parties involved.